To preserve the brilliance of your diamonds and fine jewelry, avoid direct contact with perfumes, lotions, chemicals, and harsh cleaning agents. Remove your jewelry before swimming, exercising, or performing household chores. Store each piece separately in its original Brilliance By G Diamonds jewelry box or a soft pouch to prevent scratches. Gently clean with a soft, lint-free cloth after wearing to maintain its natural sparkle.

Once your order has been processed and dispatched, you will receive an email containing your tracking number and delivery details. You can use the provided link to monitor your shipment and stay updated on its delivery status.

At Brilliance By G Diamonds, we take pride in offering genuine diamonds and fine jewelry made with quality materials, including solid 18K gold. Each product listing specifies the materials and characteristics of the piece. For additional information about a particular diamond or jewelry item, please contact our team before purchasing.

We want every Brilliance By G Diamonds experience to be exceptional. If your order arrives damaged or differs from what you purchased, please contact us within 48 hours of receiving your package. Include clear photographs of the item and its packaging so our team can assess the concern and assist you with the appropriate resolution.

Orders are typically processed within 1–2 business days. Delivery within Metro Manila generally takes 2–3 business days, while provincial deliveries may take 4–7 business days. Delivery timelines may vary depending on the destination and courier conditions. A tracking number will be provided once your order has been dispatched.

Yes. Every Brilliance By G Diamonds purchase is presented in our signature jewelry packaging, making each piece perfect for gifting or keeping as a treasured personal possession. Our packaging reflects the elegance and sophistication of the Brilliance By G Diamonds experience.

Absolutely. Whether you are selecting a meaningful gift, celebrating a milestone, or investing in a timeless piece, our Brilliance By G Diamonds team is happy to assist. Contact us for guidance on diamond characteristics, jewelry styles, and product details to help you make a confident and informed choice.